1. Who We Are

D-vibes Studios is a music production and recording studio based in Ogun State, Nigeria. We provide recording, music production, mixing and mastering, beat licensing, studio sessions, and related creative services through our website at https://dvibesstudios.com.

In this policy, “D-vibes Studios,” “we,” “us,” and “our” refer to D-vibes Studios. “You” and “your” refer to a visitor, customer, artist, client, or other person using our website or services.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information:

• Contact information: name, email address, phone number, WhatsApp contact details, and information you provide when contacting us.
• Account information: information associated with an account you create, including your name, email address, authentication information, and profile details.
• Booking information: requested session type, preferred dates and times, project information, notes, and other information needed to arrange and deliver a studio service.
• Payment and transaction information: payment status, transaction references, amounts, currency, and related order or booking details. Payment card and other sensitive payment credentials are handled by our payment provider rather than stored directly by D-vibes Studios.
• Store and purchase information: products purchased, selected license or offer, order details, and information needed to provide purchased digital products or licenses.
• Project files and content: audio, reference files, notes, lyrics, artwork, or other files that you voluntarily upload or provide to us for a project or session.
• Newsletter information: your email address, subscription preferences, and information about your interaction with studio emails where available.
• Technical information: IP address, browser type, device information, pages visited, approximate usage information, and other technical information that may be generated when you use our website.

3. Information You Provide Voluntarily

Some information is optional. For example, you may choose to provide project descriptions, reference material, social links, additional contact details, or other information when making an inquiry or booking. Please do not upload or submit information belonging to another person unless you have permission to do so.

4. Google Sign-In and Authentication

Our website may allow you to create or access an account using Google Sign-In. If you choose this option, Google provides authentication information to our authentication service so that we can create or access your D-vibes Studios account. We may receive information such as your name, email address, profile identifier, and profile image depending on the permissions and information made available by Google.

We use this information to authenticate your account and provide account-related features. We do not receive or store your Google password through this sign-in process. Your use of Google Sign-In is also subject to Google's privacy practices.

5. How We Use Information

We may use information we collect to:

• create, authenticate, maintain, and secure customer accounts;
• respond to questions, requests, and support inquiries;
• process and manage studio bookings and session scheduling;
• provide recording, production, mixing, mastering, licensing, and other requested services;
• process purchases and confirm payments;
• deliver purchased digital products, licenses, receipts, and related documents;
• send transactional messages about bookings, purchases, payments, projects, or account activity;
• send newsletters, promotions, and studio updates where you have subscribed or otherwise permitted us to do so;
• operate, maintain, troubleshoot, and improve the website and our services;
• protect the website, customers, and business from fraud, abuse, unauthorized access, or other security threats; and
• comply with applicable legal and regulatory obligations.

6. Payments

Payments made through our website may be processed by third-party payment providers, including Paystack. When you make a payment, the payment provider may collect and process payment credentials and other information necessary to authorize the transaction. D-vibes Studios receives transaction and payment-status information needed to reconcile your booking or purchase, but we do not intend to store your full payment card credentials on our website servers.

Payment providers process information according to their own privacy policies and terms. You should review those policies when using their services.

7. Bookings, Client Projects, and Uploaded Files

Information and files you provide for a studio booking or creative project are used to prepare, manage, and deliver the requested service. Project files may include audio recordings, instrumental files, reference tracks, lyrics, artwork, or other creative material.

We take reasonable measures to restrict access to project information and files to people and services that need the information to provide the requested service, operate the website, or maintain our systems. We retain project information for as long as reasonably necessary for the relevant project, business records, dispute resolution, security, or legal obligations.

8. Email and Newsletter Communications

We may use an email delivery provider to send transactional and marketing messages. Transactional emails may include booking confirmations, payment notices, receipts, purchase or license delivery information, account messages, and other service-related communications.

If you subscribe to our newsletter, you can unsubscribe from marketing emails using the unsubscribe option provided in those messages. Unsubscribing from marketing communications does not necessarily stop essential transactional or service-related messages.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, maintain sessions, and understand how visitors use the site. Some cookies may be placed by third-party services that support website functionality.

You can manage available cookie preferences through our cookie-consent controls and can also adjust cookie settings in your browser. Disabling certain cookies may affect some website functionality.

10. Analytics and Website Usage

We may use analytics or similar technical tools to understand website usage, identify technical problems, measure performance, and improve the user experience. Where these services process information on our behalf, we seek to limit the information shared to what is reasonably necessary for the relevant purpose.

11. When We Share Information

We do not sell your personal information. We may share information with:

• service providers that help us host, secure, operate, and maintain the website;
• authentication providers that help us manage customer accounts;
• payment providers that process transactions;
• email providers that deliver transactional or subscribed communications;
• professional advisers or authorities where disclosure is reasonably necessary to comply with law, protect rights, or address fraud or security issues; and
• other parties when you specifically ask us to share information or give us permission to do so.

Service providers may process information in accordance with their own terms and privacy policies. We do not authorize service providers to use your personal information for purposes unrelated to the services they provide to us, except where their own legal obligations require otherwise.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, preventing fraud, maintaining security, and meeting legal or regulatory obligations.

Retention periods can vary depending on the type of information and the reason it was collected. When information is no longer reasonably required, we may delete it, anonymize it, or securely dispose of it, subject to applicable obligations and legitimate business needs.

13. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse. No internet transmission or electronic storage system can be guaranteed to be completely secure, so we cannot promise absolute security.

14. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the ability to request access to, correction of, or deletion of certain information. You may also be able to object to or restrict certain processing or withdraw consent where processing is based on consent.

To make a privacy request, contact us using the details below. We may need to verify your identity before completing a request. Some information may need to be retained where required by law or where we have another legitimate reason to do so.

15. Children's Privacy

Our website and services are not directed specifically at children. We do not knowingly collect personal information from children where doing so would be prohibited by applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.

16. Third-Party Websites and Services

Our website may contain links or integrations to third-party websites and services. Those third parties operate under their own terms and privacy policies. We are not responsible for the privacy practices or content of third-party services that we do not control.

17. International Processing

Some service providers we use may process or store information in countries other than Nigeria. Where personal information is transferred or processed internationally, we take reasonable steps to use service providers that provide appropriate safeguards and to handle information in accordance with applicable privacy requirements.

18. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, data practices, or legal requirements change. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice.

19. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, contact D-vibes Studios: